Nov 29, 2010
HOW TO SOLVE THE PROBLEM OF" NOT RINGING THE PHONE"
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YOUR PHONE BELL NOT RINGING
Try the following troubleshooting tips:
- Ensure that you phone is on and that there is sufficient signal strength.
- For some phone models, if there is a headset attached to the phone, it will not ring through the speaker, only through the headset. Detach the headset and retest the phone to determine if that resolves the issue.
- If the phone's profile is set as "Silent", "Flight", "Online", or any other profile where ringing is silenced, it will not ring. Change the profile to the "General" or "Normal" profile and retest. Instructions for checking and changing your profile are included in your user guide.
- Ensure that a ring tone has been enabled and the volume is not too low. Instructions for adjusting volume and selecting a ring tone are included in your user guide.
- If call divert is activated, your calls may be going straight to voice mail without your phone ringing. Instructions for activating and inactivating call divert are included in your user guide. For assistance with voice mail, please contact your operator or service provider.
- Make sure your device is running the latest software. For downloads and assistance, go to our software update service. Remember to backup contacts and data before updating.
If your phone still won't ring, please bring it to a Nokia Care Centers for inspection.
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SOLVE NOKIA PHONE PROBLEMS
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